Small Business IT Support
IT Support Services for Your Website, Email and Cloud
We look after the online side of your business: website, hosting, domains, business email, Microsoft 365 and cloud accounts. One team to ask when something breaks.
- Off-Site Backups
- Daily
- Uptime and Renewal Alerts
- Monitored
- Domains, Licenses and Accounts
- In Your Name
- Plans With No Minimum Term
- Monthly
Small Business IT Support Without an IT Department
If a past developer or a busy employee set up your website and email, the logins and the know-how often left with them. We take it over, write it down and keep it running.
- Emails Landing in Spam or Bouncing
- A Slow Site or a Browser Security Warning
- Nobody Knows Where the Logins Are
- A Domain or Certificate About to Expire
- A Developer Who No Longer Answers
- New Staff Waiting on an Email Account
Managed Hosting and IT Support Services
Your website, email and cloud accounts, looked after by people who build websites and software for a living.
Managed Website Hosting
Hosting run for you, with the security certificate, daily backups kept apart from the live site, uptime alerts and security updates. We move your site from your current host and test it before the switch.
Business Email and Domains
Domains, DNS and business email set up so your messages reach the inbox, with every record written down and handed to you.
Microsoft 365 and Google Workspace Support
Mailboxes, shared addresses and secure sign-ins set up and looked after, plus moves from another email provider.
Managed Cloud Services
Your apps and databases on Microsoft Azure or another cloud, in an account you own, set up securely, monitored and kept up to date.
Security Reviews and Hacked Site Recovery
A plain-language review of your website, domain, email and admin access, ranked by risk. If a site is hacked, we clean it, restore it and lock it down.
Monthly Support Hours
A set block of hours each month for fixes, changes, account requests and questions for your other vendors, with every hour logged.
Care Plans
Website Maintenance Services
A monthly care plan keeps your site updated, checked and in good shape for Google, on our hosting or the host you have now. It covers sites we built and sites we take over.
- Updates With a Check After Each One
- Small Edits to Text, Images and Links
- Uptime Monitoring With Alerts
- Monthly Speed and Google Search Check
- A Short Monthly Report
How We Take Over Your Hosting and IT
From a first review to a setup that is documented, monitored and in your name.
Review
We look at your website, hosting, domains, email and accounts, and list what needs attention first.
Proposal
You get a proposal with what we will move or fix, any one-time costs and the monthly plan.
Move and Fix
We take a full backup, make the changes during a quiet window and test the site, forms and email right after.
Document
Every login, setting and DNS record is written down and handed to you.
Ongoing Care
We monitor, update and back up your systems, and send a short summary of the work each month.
IT Support and Website Maintenance FAQ
How Much Do IT Support Services Cost?
Hosting and care plans are billed monthly. One-time jobs, such as an email setup, a hosting move or a security review, get a fixed price before work starts. After a short review of your setup, your proposal lists each cost.
Do You Manage Laptops, Printers and Office Networks?
No. We cover your website, hosting, domains, email, Microsoft 365 or Google Workspace and cloud apps. For computers, phones and office networks, keep your local IT provider, and we can work alongside them.
What Is Included in Managed Hosting?
The server, the security certificate, daily backups kept apart from the live site, uptime alerts, security updates and DNS for your site.
Can You Take Over From Our Current Host or IT Person?
Yes. We review what you have, take a full backup and move your site or email during a quiet window, testing before and after. Your old hosting stays in place until you confirm the move.
If the site itself needs replacing, see our web design services. Moving an older business application, not just a site, is a bigger project: see legacy system modernization.
Why Do Our Emails Go to Spam?
Usually your domain is missing the records that prove your messages really come from you: SPF, DKIM and DMARC. We set them up for Microsoft 365, Google Workspace and the tools that send email for you, like website forms and your CRM.
Do You Offer Microsoft 365 Support?
Yes, and Google Workspace support too. We set up users, mailboxes and shared addresses, secure the sign-ins and move mail from another provider. The licenses stay in your name, and you pay Microsoft or Google directly.
What Happens If Our Website Gets Hacked?
We put up a holding page if needed, remove the malware, restore the site and close the gap that let the attacker in. Once it is clean, we ask Google and the major blocklists to remove their warnings.
Who Owns Our Accounts and Logins?
You do. Domains, Microsoft 365 or Google Workspace licenses and cloud accounts stay in your name, not ours. If you leave, you keep them all and get a full export of your site.
Related Services
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Custom websites, redesigns and Shopify stores that bring in leads and your team can update.
Explore Web DevelopmentDigital Marketing
Google Ads, Meta and LinkedIn ads, SEO and AI search, tracking and email automation.
Explore Digital MarketingAI Automation
Automate invoices, data entry, shared inboxes and reports in the tools you already use.
Explore AI AutomationCustom Software Development
Web apps, customer portals, internal tools and dashboards built for how your business works.
Explore Custom Software DevelopmentHand Your Website and Email to One Team
Tell us where your site, email and accounts live today and what isn't working.
- Proactive Monitoring
- Month-to-Month Plans
- Accounts in Your Name
What Happens Next
- Review CallYour website, hosting, email and accounts today.
- ProposalWhat we will move or fix, and the monthly cost.
- TakeoverWe move, document and start monitoring.